Job Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Practice Manager to join our Business Office team.

This is a remote position available for candidates residing in PA, DE, MD, NJ, OH, FL, TX, and VA.

Pay rate starting at $26/hr

Position details:

The Practice Manager will:

• Ensure revenue, billing, and reimbursement are captured accurately and in compliance with organizational and regulatory standards, while conducting gap analyses to identify workflow, process, or documentation breakdowns impacting revenue integrity.
• Provide training, guidance, and ongoing support to staff to ensure understanding of revenue cycle best practices and compliance requirements.
• Collaborate with cross-functional Business Operation teams to address systemic issues and improve revenue cycle outcomes.
• Review and manage key revenue cycle reports, including but not limited to (Unbilled, Authorizations & Treatment Plan reports).
• Report identified risks or gaps to the Director of Practice Management and monitor the resolution of outstanding revenue cycle items to support timely billing.
• Coordinate, schedule, and co-host Open Accounts Receivable (AR) meetings in partnership with the Director of AR and other Business Operations team members.
• Prepare and distribute relevant reports in advance and collaborate with internal teams to compile and validate Open AR data and supporting information prior to meetings.
• Document detailed Open AR meeting notes, including action items, corrective action plans, and assigned ownership, while supporting follow-up efforts by monitoring progress and reinforcing timely resolution.
• Maintain and update all process maps in collaboration with program operations and business office staff, ensuring alignment with business rules, regulatory requirements, and compliance standards.
• Conduct periodic reviews for accuracy and effectiveness and develop new process maps using payer manuals, websites, and other resources to support comprehensive and compliant workflows
• Complete Medicaid, Medicare, and other payer enrollment applications while collaborating with internal teams to ensure all submissions meet payer requirements and compliance standards.
• Monitor and track application status using designated tools, proactively follow up to ensure timely processing and resolution, and identify and escalate any barriers or delays to appropriate stakeholders.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package -

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

• Associates degree or Bachelor's degree required.
• 3-5 years experience in healthcare setting/billing office required.
• Experience working with Medicaid and Medicare enrollments, revenue cycle management, and process workflow.

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